Case Study · SaaS

Northpeak Analytics Dashboard

A real-time reporting platform built for a distributed sales team, processing 40,000+ events daily at 99.9% uptime.

40k+events/day
99.9%uptime
+38%task completion
6data sources unified
The Client

Client overview

Northpeak is a B2B SaaS company whose distributed sales team relied on six disconnected tools for pipeline reporting - none of which agreed with each other by the time a weekly report was due.

The Challenge

What we were solving for

Sales leadership couldn't get a same-day view of pipeline health. Reports were manually assembled from six systems, often took a full day to compile, and were frequently already stale by the time they were presented.

Research

What we found

We mapped every data source feeding sales reporting, interviewed the team compiling weekly reports, and found that most of the manual work was reconciling naming inconsistencies between systems that a proper data pipeline could resolve automatically.

The Solution

How we approached it

We designed a unified data pipeline pulling from all six source systems into one warehouse, with automated reconciliation of naming and formatting inconsistencies.

A real-time dashboard was built on top, giving sales leadership live pipeline visibility instead of a weekly static report.

Role-based views were added so reps, managers and leadership each see the data relevant to them without extra filtering.

Technology Used

Stack behind this project

React
Node.js
PostgreSQL
AWS
Redis
GraphQL
Process

How the project unfolded

01

Discovery

Data sources and reporting workflow mapped with the sales ops team.

02

Architecture

Pipeline and warehouse schema designed for real-time ingestion.

03

Development

Dashboard and pipeline built in parallel sprints.

04

Integration

All six data sources connected and reconciled automatically.

05

Testing

Data accuracy validated against manual reports for a full quarter close.

06

Launch

Rolled out team by team with training and documentation.

Gallery

A look at the work

Results

The impact, in numbers

40k+events/day handled
99.9%uptime
+38%task completion
-90%report prep time

The platform now processes over 40,000 events daily at 99.9% uptime. Weekly report preparation time dropped by roughly 90%, and a follow-up usability study showed a 38% lift in task completion for common reporting workflows.

In Their Words

Client testimonial

"Our dashboard finally shows real-time numbers our sales team can trust, and it hasn't gone down once."

TS
Theo SungHead of Product, Northpeak Verified client
Related Services

Services used in this project

Web Application DevelopmentCloud SolutionsAI Solutions

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